Call Mitra values user privacy and transparency. We collect personal data only after taking clear and informed consent from users. This data is used solely for app functionality, matchmaking, communication features, and service improvement. Users have the right to withdraw their consent at any time.

Call Mitra complies with India’s Digital Personal Data Protection Act, 2023 (DPDP Act 2023). We follow all applicable rules regarding lawful data collection, storage, processing, and protection.

We take strong measures to secure user data. This includes the use of encryption, secure servers, and safeguards against unauthorized access, misuse, or data breaches. While no system is 100 percent secure, we continuously work to protect your information.

Users have full control over their data. You may delete your account and request data deletion at any time. Once requested, your data will be permanently removed from our systems within 30 days, except where retention is required by law.

Only the information that a user chooses to share is visible to others on the platform. Phone numbers, email addresses, and sensitive personal details are never made public.

Call Mitra does not sell user data to any third party. Data may only be shared with trusted service providers such as SMS, hosting, or technical partners, strictly for app operations and only under confidentiality obligations.

For any concerns related to data protection or platform misuse, users may contact the Grievance Officer.
Response time: 24 to 48 hours
(Grievance Officer name and email can be added here as required under IT Rules 2021.)